We are looking for an Operations assistant to join our team immediately.
REQIREMENTS
- Must be 30 years or above
- Must possess a Diploma or Degree in Transport and Logistics
- Three or more experience as a supervisor in a fast transport and logistics company.
- Must be a member of the Zambia Chartered Institute Logistics and Transport.
- Must be a team player with excellent managerial and leadership skills.
- Excellent customer relations management skills.
DUTIES
- Border Documentation & Compliance: Preparing, verifying, and managing all necessary documentation both local and cross-border fleet for ensuring adherence to customs regulations, and liaising with authorities like the Zambia Revenue Authority (ZRA) and regional bodies (SADC/COMESA).
- Operational Control & Dispatch: Planning daily truck movements, scheduling drivers, and allocating loads to maximize fleet utilization.
- Tracking & Monitoring: Diligently tracking vehicle movements (via GPS or manual tracking) and providing regular, accurate updates to clients on cargo movement progress, delays, and estimated arrival times.
- Driver and Operational Resources Management : Briefing drivers, monitoring compliance with driving hours, and managing fuel allocation and vehicle maintenance.
- Risk Management & Problem Solving: Proactively identifying and resolving delays at borders, handling accident/incident investigations, and implementing contingency plans.