SUMMARY
Ready to take ownership of a critical revenue-driving function in a fast-growing global tech environment?
Here's your chance to step into a role where your attention to detail, customer-first mindset, and operational excellence directly shape business success. If you thrive at the intersection of service, systems, and strategy - this opportunity is designed for you.
Our client is looking to employ a Connectivity Support / Renewals Warranty Manager based in Bellville
RESPONSIBILITIES
- Own the complete renewal lifecycle for all connected products
- Maintain accurate contract, renewal, and warranty data in Salesforce
- Implement customer outreach strategies to boost on-time and early renewals
- Work closely with distribution partners to chase renewals until purchase orders are received
- Partner with Sales for forecasting and progress tracking
- Monitor and report renewal metrics to leadership
- Prepare and issue quotes (including consolidation quotes
MINIMUM REQUIREMENTS- Matric / Grade 12 is essential
- Sales & Marketing Diploma / Degree is a must!
- 2-3 years' experience in Sales or Marketing / Renewals Warranty background
- Accounting background experience
- Strong customer-centric approach
- Excellent problem-solving and analytical skills
- Confident cross-functional communicator
- Revenue-minded with experience handling renewals
- highly organized, deadline-driven, and detail-oriented
- Proactive communication style
- Strong critical-thinking and decision-making skills
Desired Skills:
- Critical Thinker
- Custom Orientated
- Attention to Detail
- Problem Solver
- detail orientated
Desired Qualification Level:
