Job Purpose
To expand the portfolio of clients and successfully implement strategic partners within the region, while maintaining consistent sales growth and delivering ongoing support to existing customers.
Key Responsibilities
- Build, maintain, and strengthen relationships with existing clients and strategic partners by providing ongoing support, product information, and guidance.
- Conduct regular site visits to clients and partners to ensure service delivery standards are met.
- Identify and engage potential clients within commercial environments (e.g., office parks, complexes, business developments) and present relevant solutions to stakeholders.
- Generate and analyse sales reports using SAP, providing structured feedback and call reports to the Branch Manager.
- Plan, coordinate, and deliver product training sessions and presentations.
- Monitor market trends, competitor activity, pricing, and product developments, and provide feedback to internal stakeholders.
- Address and resolve client product-related queries, ensuring effective communication and resolution.
- Maintain up-to-date knowledge of product offerings and industry developments.
- Support the technical team with occasional site visits relating to product failures or installation issues.
- Classify and manage strategic partners based on defined qualifying criteria.
- Identify growth opportunities within strategic partner networks and support their development.
- Contribute to strategic partner activities including financial management, marketing initiatives, training, and regional growth strategies.
- Assist with ad hoc duties such as stocktakes and deliveries when required.
Key Interfaces- Existing and prospective clients
- Industry professionals (developers, architects, quantity surveyors, etc.)
- Internal sales and marketing teams
- Research and Development (R&D) department
Key CompetenciesBehavioural Competencies- Strong interpersonal and relationship-building skills
- Customer-focused approach
- High levels of energy and self-motivation
- Positive attitude with the ability to perform under pressure
Functional / Technical Skills- Proven sales experience including negotiation and promotional activities
- Technical aptitude (electronic and/or mechanical understanding)
- Proficiency in MS Office and exposure to ERP systems (SAP advantageous)
- Valid driver’s licence and access to a reliable vehicle
- Willingness to work overtime when required
Minimum Requirements- Matric (Grade 12) with a solid understanding of electronic and/or mechanical equipment
- 2–3 years’ experience in a technical sales environment with a proven track record
- Sound knowledge of the electronic security industry
- Formal sales training (advantageous)
- Basic understanding of small to medium business operations
- Experience working with SAP (advantageous)
Please note that only suitable candidates will be contacted.
Desired Skills:
