An exciting opportunity is available for an experienced Technical Accounts Manager with a strong combination of technical knowledge, customer relationship management and sales experience within the composites, chemicals, coatings or a related industry.
The successful candidate will act as the key technical liaison between customers and the business, providing technical guidance, resolving product-related issues and identifying opportunities to grow and develop customer accounts.
Minimum Requirements:
- Recognised Sales qualification OR Chemical/related qualification
- Minimum 3 years' practical sales experience within the composites or a related industry
- Proven sales track record
- Strong computer literacy
- Strong technical and commercial understanding
- Excellent customer relationship and problem-solving skills
Key Responsibilities:
- Build and maintain strong relationships with key customers
- Act as the primary technical contact for customer queries and escalations
- Understand customers' technical and business requirements
- Guide customers on product implementation, optimisation and best practices
- Provide technical troubleshooting and problem-solving support
- Manage technical projects and coordinate resources and timelines
- Identify customer requirements and recommend appropriate products/services
- Drive new and existing business opportunities
- Support the achievement of sales targets
- Monitor market trends, sales forecasts and account performance
- Identify and develop prospective customers
We are looking for a technically minded, customer-focused professional who can confidently combine technical expertise with commercial account management.
Desired Skills:
- Sales
- Account Management
- customer forcused
- sales forecast
Desired Work Experience:
- 2 to 5 years Chemical Manufacturing
- 2 to 5 years Account Management
Desired Qualification Level:
About The Employer:
Manufaturing
