Department:
Administration
Reports To:
Manager / Director / Administration Head
Job Purpose:
To provide secretarial and administrative support through effective communication, record keeping, scheduling, and coordination of office activities.
Key Responsibilities:
- Receive phone calls, emails, and visitors in a professional manner.
- Prepare, type, file, and manage correspondence, reports, and internal documents.
- Schedule appointments, meetings, and maintain calendars for management.
- Keep accurate records and maintain an organized filing system.
- Take meeting minutes and circulate them where necessary.
- Manage incoming and outgoing correspondence.
- Ensure office supplies are monitored and replenished when needed.
- Maintain confidentiality of company records and information.
- Support management with routine administrative tasks.
- Perform any other lawful duties assigned by management.
Qualifications and Requirements:
- Grade 12 Certificate.
- Certificate or Diploma in Secretarial Studies, Office Administration, or a related field.
- Proven experience in a secretarial or front office role is an added advantage.
- Proficiency in Microsoft Office applications.
- Good written and verbal communication skills.
Key Skills and Competencies:
- Organization and filing skills.
- Communication skills.
- Confidentiality and professionalism.
- Time management.
- Attention to detail.
- Computer literacy.
