Role Summary
Manages resources to ensure compliance to standards, regulations and sets plans to achieve targets/deadlines.
Requirements
Minimum requirements
Matric / Grade 12
2-4 years relevant retail / inventory experience
Competencies
Achieving results through others
Plan, organise and follow up on activities and plans
Good personal communications skills
Adhere to standards, procedures and policies
Customer Orientation
Communication skills - clearly conveying message and actively listening
Business acumen
Key Responsibilities
Key responsibilities
1. Merchandising Management
- Executes plano guide 100%
- Rotates stock as per policy/SOP on sales floor and back up area
- Ensures department merchandising and cleanliness standards are maintained.
- Follows standards set down for promotional space
- Follows promotions communications'
- Ensures back up area standards maintained at all times - all stock represented on floor
- Elevates any continuing stock issues to Store Manager
- Ensure department follows H&S standards and processes as per SOP.
- Understand customer needs and communicate these to demand planning
2. Systems Management - Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and
- sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
3. Customer Services Management - Handles customer complaints and special customer requests
- Advises customers on products
4. People Management & Development - Evaluates the performance of direct reports against agreed objectives and standards
- Reviews staffing requirements and provides input into staff scheduling
- Keeps staff informed of new initiatives, store and department performance
- Keeps staff motivated
- Identifies training needs
- Coaches staff and management
5. Finance & Administration - Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Follows up and controls departmental expenses
- Monitors results and investigates deviations to budget.
- Monitors waste, and ensures procedures are adhered to
Closing Date: 27 February 2026
